Freescale Semiconductor

Probe/CMP Operating Technician, Austin, Texas

·       Operate Teradyne Catalyst Tester, TEL P-8XL Prober, Applied Materials Mirra Polisher, IPEC Polisher to process wafers in and out of the Probe/CMP areas.

·        Interfaced with Probe/CMP group, Process Engineering, and Maintenance.

Tex-Link Communications - CLEC Provisioner, San Antonio, Texas

·       Provisioned DS1-13S3 circuits ordered by ISP's and Business customers.

·        Ordered circuits using ASR's, BD Tells, and other company ordering forms.

• Interfaced with Customers, LEC, Sales, & Operations.

 

  WORLDCOM - CLEC

Account Manager-Emerging Markets, Austin, Texas

·              Identified, prospected new ISP, CLEC, ASP customers.  Sold Internet, Metro/IXC Private Lines, Web Hosting/Network Collocation, IP VPN, Packet Voice, and Local/Long Distance Voice services.

·                   Managed twenty existing CLECs, ISPs, and ASP customer accounts.

• Interfaced with Customers, LEC, Sales, & Operations

EL PASO GLOBAL NETWORKS - CLEC

Senior Associate-Provisioning, Austin, Texas

·                Provisioned DS1, DS3, OC3, and 0C12 circuits ordered by other Telecommunications companies needing EPGN's CLEC network access.

·        Responsible for ordering using ASR's, BD Telis, and other company ordering forms.

·        Interfaced with Customers, LECs, Sales, Engineering and Operations.

BROADWING COMMUNICATIONS - CLEC

Manager, Planning/Engineering, Austin,Texas

·                    Supervised two(2) supervisors and nine(9) designers with responsibility of designing company switched voice trunks, FGD's, SS7 Links, ATM data circuits, DS1 and DS3.

·                    Accountable for planning , designing, and optimizing all company circuit projects involving DMS long distance network, ATM network, all DMS switch rehoming projects, and VOIP/Dial-up IP projects on the Voice/ATM networks.

·     Interfaced with the Traffic Engineering, Provisioning, Test &Turn-up groups achieving and providing a high level of acceptable network grade-of-service.

WESTEL, INC. - CLEC

Manager, Network Engineering and Provisioning, Austin, Texas

·       Supervised provisioners/designers with responsibility of ordering all customer circuits, all trunking additions/changes between Westel and LECS.

·                   Responsible for pricing, designing and provisioning all customer Data

(DS3-Analog Data), Voice(FX,OPX,etc,) Private Lines, Internet, Frame Relay, Equal Access FGD/FGB-SS7/MF trunking, and long distance network circuits. Circuits' local loops ordered from LECS/CAPS and long haul loops from IECS/IXCS.

·            Interfaced with Sales, Operations, RBOCS/LECS, CAPS, and IECS. Achieved maximizing to a high level customer network services or Westel long distance network.

ACS DATALINE

Customer Service Supervisor- Account Manager-San Antonio, Texas

·                   Responsible for identifying and prospecting new Small to Medium Business accounts and selling them Local Area Network services.

·                   Responsible for managing , coordinating, and implementing the installation of telecommunications distribution systems for all Small to Large Business accounts.

·                   Provided a high level of customer service to accounts ranging from $500 to $1,000,000.

·                   Interacted with customers and all levels of management up to CEO.

SOUTHWESTERN BELL TELEPHONE - LEC - RBOC- PSTN

Manager, Technical/Network Operations, Austin, Texas (1993-1998)

·                   Supervised and trained nine(9) Technicians for two switching offices.

·                   Responsible for voice and analog/digital circuit installation/maintenance including 911 emergency circuits.

·                      Managed/Coordinated projects converting analog equipment to digital equipment.

·            Interfaced with four levels of management and outside vendors to complete jobs within time deadlines.

·                   Successfully converted two #1ESS analog switching offices totaling 80,000 telephone lines to one DM5100 digital switching office. Manager, Network Maintenance, Midland, Texas (1983-1993)

·            Supervised ten(10) technicians responsible for circuits installation/maintenance, fiber equipment, analog radio towers, and repeater maintenance.

·            Ensured the completion of projects involving the removal of old analog transmission equipment and the installation of new digital transmission equipment.

·            Coordinated duties with internal work groups and interfaced with outside vendors to meet deadlines.

·                   Successfully converted 2,000 circuits to new digital equipment. Manager, Network Administration Center, Midland, Texas (1978-1983)

·                   Supervised eight(8) personnel with responsibility for managing the center.

·                   Monitored long distance and local switching networks for proper service levels.

·                   Coordinated major projects involving conversions to new digital equipment.

TEXAS A&M UNIVERSITY, Kingsville, Texas Bachelor of Science in Electrical Engineering

SOUTHWESTERN BELL TELEPHONE - Various training courses in the areas of:

·              Fiber Equipment Maintenance/Digital Circuits Installation/#5ESS/DMS100

·              Fiber Network/Digital Circuit Installation/Maintenance/5ESS/DMS100

·              PC Software: MS Word, Excel, PowerPoint, Visio, Project, Access; Outlook Email

·              Databases: Pro/Granite

·              Bilingual in Spanish/English